By Phone

Contact us by phone. Call 1-800-639-8080 or 603-521-6000. A customer service representative is available Monday-Friday, 7 days a week between 5am and 5pm.

By Intranet, E-mail Us Today!

Contact us by email. All email is answered Monday-Friday by a representative from Concord Coach Lines, Inc. during the business day. For questions about schedules or fares, please note that our website contains up-to-date information and can often answer your question quicker than email.

When emailing, please provide the following:

· location you are traveling from

· location you are traveling to

· date you plan to travel

Customer feedback is always welcome, and we appreciate those passengers who take the time to let us know what was good or what can be improved about our service. Emails that include complaints or concerns will be forwarded to the appropriate department. Once a complaint or concern has been reviewed and investigated we will send a reply, but please allow us additional time for this procedure.

By Mail, Write Us Today!

Contact us by regular mail. All regular mail is sent to Boston Express’s corporate office, Concord Coach Lines, Inc. in Concord, NH.

Concord Coach Lines, Inc.
7 Langdon Street
Concord, NH 03301